During this difficult time, we’re committed to protecting the safety and wellbeing of our community – especially our young people. Use this page to find out what we’re doing to continue supporting .
We want to assure you that our team of youth workers and volunteers are still on hand through this challenging time. Our phone lines, live chat and text service are also open from 9am-9pm every day.
We know many young people will need to access our support in different ways over the coming weeks and months and this is why we’re developing our online and phone support to help them.
We’ll be sharing tools and resources to build your skills and confidence, and recommending free short courses that can be done at a time and place that suits you, very soon. In the meantime, why not check out what’s already on our site?
Stay tuned to our social media channels and keep coming back to our website for more information. Alternatively, speak to a member of our team by calling free on 0800 842 842.
For young people
I can’t make my course
We completely understand that it’s not easy to travel around at the moment. So, if you’ve signed up to a course and can no longer make it, for whatever reason, contact your local Prince’s Trust youth worker or call the team for free on 0800 842 842.
Is my course still running?
We’re working around the clock with our delivery partners to ensure as many courses can continue to go ahead as planned. We know it’s frustrating when things change at the last moment, which is why we’re also finding more ways to deliver relevant resources and activities in other ways, such as online. So, if you’re not sure if a course is still running, give your local Prince’s Trust youth worker a call to find out more or contact us on 0800 842 842.
Firstly, we want to say a huge thank you for all your efforts and ongoing commitment to young people. We greatly appreciate all your support at this difficult time.
Our top priority is to look after you, our young people and our colleagues. That is why we’re encouraging you to take sensible precautions, in line with the latest official advice, which is to stay at home for seven days if you have either a high temperature or a new, continuous cough. The NHS 111 online assessment will help you determine whether you should self-isolate or seek further medical advice.
Please stay in touch with your local Prince’s Trust contact to understand the arrangements in your area and to share any questions or concerns you may have. If you believe you might have contracted coronavirus, or think someone in our community might have, please let us know immediately.
I want to continue to volunteer
It’s more important than ever for us to be there for young people. Together, with your ongoing support, we can help them to keep their confidence, motivation and wellbeing levels up, and encourage them to feel positive about the future.
We absolutely intend to continue helping young people and are looking at how we can adapt the support we offer during this difficult time. Your help makes all the difference and is always greatly appreciated. If you would like to continue supporting young people, all meetings should be now hosted remotely over the phone or video conferencing sessions – until further notice.
I can’t volunteer at this time
We understand that this is a challenging time and there is no expectation for you to continue volunteering. Simply let your local Prince’s Trust contact know how you feel and they can make suitable arrangements. The health and wellbeing of everyone we work with is our priority and we are very grateful for all support we’ve received from you.
For supporters, partners and fundraisers
Across the board, we’re encouraging everyone to take sensible precautions to protect themselves, young people, our staff supporters. This includes virtual working (using alternative methods such as phone calls and video conferencing to meet), minimising non-essential travel, reviewing upcoming events, and paying in donations electronically or over the phone. We thank you for your understanding and patience and will update this page with more information soon.
How can I help The Prince’s Trust at this time?
We’re committed to being there for young people, no matter what their background and no matter what’s happening in the world. If you want to help us there’s a few easy ways you can support our work:
- Mentor: Become an online mentor for The Prince’s Trust, sharing your knowledge and advice to young people
- Donate: Make a donation through our website to give young people a lifeline
- Join The Great Create: Beat the boredom and improve your wellbeing by getting crafty with our Great create activity packs, while fundraising to help young people
- Spread the word: Use your social media channels to promote our work and success stories by tagging us on @MosaicNetwork @PrincesTrust
- Sign up to our eNewsletter: Stay in the know with our monthly e-newsletter to discover all the ways you can support The Prince’s Trust
Can I still fundraise for The Prince’s Trust?
We thank you for your continued support to help us change young lives. Where it is safe to do so, we welcome creative ways to fundraise. Please note as we’re encouraging remote working, we may have a reduced number of colleagues in the office, which may mean our Supporter Services team could run behind on processing donations and answering enquiries. We’ll do everything we can do respond to you as quickly as possible.
How can I pay my money in?
To help us work though these uncertain times, we kindly ask you to avoid sending donations by post if at all possible. You can make a donation through our website, or set up a JustGiving fundraising page to collect donations. You can also pay your money in directly to our bank account – drop us a line or give us a call on 020 7543 1384 (Mon to Friday, 9am-5pm) and we’ll give you all the details you need to do this.
If you want to talk to someone at The Prince’s Trust, don’t hesitate to get in touch. Our phone line, live chat and text service is open from 9am-9pm every day. We’re here to support you.
Updated on 19th March 2020.